I sit and think about where I am at this point in my career. I’m 25 years old and I lead an Operations team of 4 at Ubiqua. We install software, provide technical support and maintenance services to Ubiqua’s customers. In the last 2 years at Ubiqua, I’ve worked as a Project Manager, an Account…
The Problem Until recently, Ubiqua operated in a traditional organizational structure. The type with functional departments and department leaders. After the team grew from 5 to 10, it became more and more difficult to operate in these functional silos. Essentially, each individual ran his own independent operation. We all had our own to-do lists, our…
The past few weeks at work we’ve been in crisis mode. Basically we lost visibility of our user’s experience and had some major quality issues that affected the performance of our service. As you can expect, we had a lot of angry users and clients which through us all into crisis management mode. A year…
One of the reasons I joined Ubiqua was the incredible opportunity to learn; mainly, how to build a company. By joining Ubiqua at such an early time, I’d be able to experience this first hand. Here’s a brief on a couple of the things I’ve learned so far. Q: What I am looking to learn…
Here’s the situation. Your team’s busy working on X, executing on the ‘roadmap’, but the pressure to grow gets heavy. Engineers are busy trying to ship the next feature. Product is managing the roadmap. And then comes the hard part. A big client has a request. It doesn’t match your product vision; at least in…
Growth is King. At any venture, big or small, growth drives the agenda. Failing to grow implies a loss in market opportunity and competitiveness, along with an inevitable end to profitability. A recent friend of mine gave me some perspective about the challenge of growth. In chatting, he identified the differences between how companies pursue growth,…
# Prologue It’s a tough thing to deal with Scope Creep. Clients ask for more than what was initially promised. This is human. It feels good to get more than you bargained for. Scope Creep occurs when the project team ceeds. When the team caves into the pressure of satisfying their client and fulfilling their…
I finally got around to sitting down and thinking about the past 5 months. Here are a few of the things I’ve learned in 2015: Problem Solving 1. How you define the problem matters more than how you solve it A great solution to the wrong problem is a grandiose waste of time. Spending extra…
For the past 6 months I had the opportunity to be a Project Manager at Ubiqua. Here are some of the lessons I’ve learned so far… — On Managing The Bigger Picture “If you just focus on the smallest details, you never get the big picture right.” – Leroy Hood First Impressions Matter. First impressions matter. A…
For the past 6 months I had the opportunity to be a Project Manager at Ubiqua. Here are some of the lessons I’ve learned so far… — On Building & Sustaining Momentum “Momentum refers to the ‘the impetus gained by a moving object’. When achieved, Sustained Momentum makes progress an unstoppable force.” – NBTC 2015 Identify a…
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