Feedback “Situation” Handling

Giving and receiving feedback involves a complex set of interpersonal dynamics, managing the ‘gives’ and ‘takes’ between the intentions and desires of two different individuals. In this post I’ll share some upon how to handle some common situations encountered when giving and receiving feedback between you and your peers. Let’s get started.

On Receiving Feedback

Knowing how to receive feedback is half the battle. The receiver has a responsibility to be mindful of the context of the feedback, as well as self-aware of his or her own biases. This post will expand on the dynamics and awareness required to effectively receive feedback; including: Defensive Triggers Blind Spots Context & Intentions System Dynamics Content credit for…

On Giving Feedback

Last post I covered the importance of feedback. In this post, I’ll share with you some of the best frameworks I’ve found for giving feedback; including: One Minute Manager, by Ken Blanchard Google’s SBI Model Thanks for the Feedback, by Douglas Stone and Sheila Heen Let’s get started..

On the Importance of Feedback

As a manager and team player, feedback is one of the highest-leverage activities you can use to achieve and sustain high performance. Giving feedback empowers others to identify ways to improve the quality of their work. Receiving feedback demonstrates humility and your commitment to your own personal growth.

Focus on Results (What > How)

A mentor of mine shared an interesting piece of advice on managing others. It went: “When managing others, focus on the results that you want done, not how you want the work done.” This piece of advice is useful for a number of reasons: It scopes your focus on tangible, business outcomes. It empowers your…

Startup Lessons: Management (6-10)

I had the opportunity to manage an intern (and potential full time hire) during the last months of 2014. Here are some of the lessons I learned as a Manager & Mentor… — On Gaining Buy-In & Managing Expectations   Don’t Forget to Check In with Stakeholders. They’re making the hiring decision. Don’t wait until…

Startup Lessons: Management (1-5)

I had the opportunity to manage an intern (and potential full time hire) during the last months of 2014. Here are some of the lessons I learned as a Manager & Mentor… — On Supporting Your Intern to Deliver Great Work   Provide More Direction. Guide efforts towards the most meaningful problems. The experience that…

Leadership Lessons from ILEAD

I’ve had the opportunity to be a part of ILEAD, a series of Leadership Working Groups and Certificate Programs in the past and I’d like to share the 3 most important lessons that have helped me evolve into the person I am today.   #1 Leadership Is a Privilege, not a Right We often think that because…